Introduction to Care – HSC Level 1, 2, 3 & 5

Common Induction Standards covering the following units:

Role of the health and social care worker

Responsibilities and limits of your relationship with an individual
Working in ways that are agreed with your employer
The importance of working in partnership with others
The importance of working in partnership with others

Personal development

Competence in your own work role within the sector
Reflective practice
Producing a personal development plan
Using learning opportunities and reflective practice to contribute to personal development

Communicate effectively

Importance of effective communication in the work setting
Meeting the communication and language needs, wishes and preferences of individuals
Overcoming difficulties in promoting communication
Understand principles and practices relating to confidentiality

Equality and inclusion

The value and the importance of equality and inclusion
Providing inclusive support
Access information, advice and support about equality and inclusion

Principles for implementing duty of care

Understand how duty of care contributes to safe practice
Know how to address dilemmas that may arise between an individual’s rights and the duty of care
Know how to recognize and handle comments and complaints
Know how to recognize and handle adverse events, incidents, errors and near misses

Principles of safeguarding in health and social care

Recognising signs of harm or abuse
Ways to reduce likelihood of abuse
Responding to suspected or disclosed abuse
National and local context of protection from harm and abuse

Person-centred support

Promote person-centred values in everyday work
Working in a person centred way
Recognising possible signs of dementia
Supporting active participation
Supporting an individual’s rights to make choices

Health and safety in an adult social care setting

Roles and responsibilities relating to health and safety in the work setting/situation.
Health and safety risk assessments
Moving and positioning
Responding to accidents and sudden illness
Agreed ways of working regarding medication and health care tasks
Handling hazardous substances

Moving and Handling with the use of a hoist